Gen AI Gave Us Time to Think Bigger in Customer Support

By Dr. Gleb Tsipursky | April 18, 2025 |
Gen AI Let Us Rethink Customer Support

Ultimately, AI enables Ivanti’s support team to operate more strategically. By removing busywork, it creates space for innovation, deeper customer engagement, and long-term value.

Why Your Association Fails to Leverage Gen AI Effectively and How to Change It

By Dr. Gleb Tsipursky | April 17, 2025 |
Leverage Gen AI

To leverage Gen AI effectively, associations must create tailored learning programs for staff and volunteers. By focusing on real-world applications and ensuring inclusivity, they can drive efficiency, innovation, and lead their members in AI adoption.

A Four-Pronged Gen AI Strategy

By Dr. Gleb Tsipursky | April 16, 2025 |
Gen AI Strategy

Experian’s Gen AI strategy is structured around four pillars: Products, Productivity, Platform and Governance, and Education and Adoption.

Remote Work Won’t Die in 2025, But It Will Get Smarter

By Dr. Gleb Tsipursky | April 15, 2025 |
Remote Work Won’t Die

Remote work won’t die—it’s evolving. Hybrid models will dominate, with companies investing in tech and training to stay competitive. Government policies will shape adoption, but demand for flexibility remains strong, ensuring remote work’s future.

I Pushed Gen AI Out to Our Managers

By Dr. Gleb Tsipursky | April 11, 2025 |
Pushed Gen AI to Managers

Brennan emphasizes that AI is a support tool, not a substitute for judgment. Managers are taught to verify outputs and ensure their voice and intent come through.

How Small Gen AI Hubs Can Transform Associations

By Dr. Gleb Tsipursky | April 10, 2025 |
Gen AI Hubs

Associations can harness the power of Generative AI by establishing small, focused Gen AI hubs or Centers of Excellence. These hubs help integrate AI tools effectively, enhancing operations, member engagement, and fostering a culture of continuous innovation.

Gen AI Is Sneaking Onto Our Campus

By Dr. Gleb Tsipursky | April 9, 2025 |
Gen AI on Campus

Generative AI isn’t arriving loudly—it’s quietly integrating into existing systems like Zoom, cybersecurity tools, and writing assistants, often unnoticed by users.

Avoid These 7 Mistakes in Hiring and Firing in Uncertain Economic Times

By Dr. Gleb Tsipursky | April 8, 2025 |
Hiring and Firing

As recession fears grow, you can win the war for talent by avoiding these 7 mistakes in hiring and firing during uncertain economic times.

What We Did When Employees Were Displaced by Gen AI

By Dr. Gleb Tsipursky | April 7, 2025 |
Organizational actions taken after AI-related job losses

A core principle was to treat AI tools like new hires—evaluated, supervised, and trained—emphasizing oversight and accountability in their deployment.

Focus on Sustainability in Addressing Gen AI Ethics and Risks

By Dr. Gleb Tsipursky | April 4, 2025 |
Sustainability in Generative AI Ethics

Logitech views Gen AI as the most transformative development in its history, with company-wide experimentation enhancing both efficiency and creativity across departments.

Reinventing Association Etiquette Training for the Post-Pandemic Office

By Dr. Gleb Tsipursky | April 3, 2025 |
Association Etiquette Training

Association etiquette training is a powerful tool for unifying staff and volunteers, improving communication, and fostering inclusion—crucial for navigating hybrid work and maintaining professionalism across diverse chapters and member groups.

Gen AI Helps Our Staff Delight Our Clients

By Dr. Gleb Tsipursky | April 2, 2025 |
Generative AI in customer experience

AI tools are used to personalize experiences—like remembering resident preferences and milestones—empowering staff to deliver thoughtful, human-centric service.

The Consequences of the Trump Administration’s Attack on the Labor Department

By Dr. Gleb Tsipursky | April 1, 2025 |

The Attack on the Labor Department under the Trump administration has led to severe workforce reductions, weakened worker protections, and compromised oversight, risking public safety, fair wages, and economic stability. This ideological shift threatens American workers.

Gen AI Outperformed Our Expectations

By Dr. Gleb Tsipursky | March 31, 2025 |
Gen AI

Every AI deployment undergoes rigorous legal, privacy, and information security reviews, especially in regulated domains like healthcare (HIPAA compliance).

Resetting the Association Culture Code in the Generative AI Era

By Dr. Gleb Tsipursky | March 27, 2025 |
Association Culture Code

The association culture code must evolve in the Gen AI era, fostering collaboration, inclusion, and ethical leadership. By embracing AI while upholding core values, associations can enhance engagement, streamline operations, and set industry standards for innovation.

Intentional Design Is the Future of Distributed Work

By Dr. Gleb Tsipursky | March 26, 2025 |
Intentional design in distributed work

Intentional design is the key to thriving in distributed work—organizations must proactively shape communication, connection, and leadership systems to unlock flexibility’s benefits while addressing its challenges with clarity, empathy, and purpose.

Red States Reject Data, Force Office Mandates in Political Play

By Dr. Gleb Tsipursky | March 25, 2025 |
Force Office Mandates

Force Office Mandates in red states prioritize political agendas over data-driven decisions, ignoring evidence that remote work boosts productivity and saves costs. This outdated approach risks high turnover and decreased efficiency, jeopardizing public sector performance.

Hands-On Training Key to Learning Gen AI

By Dr. Gleb Tsipursky | March 21, 2025 |
Practical Generative AI training

Hands-on experimentation is the fastest, most effective way to build confidence and skills in generative AI.

How Gen AI Redefines the Skills Associations Truly Need to Thrive

By Dr. Gleb Tsipursky | March 20, 2025 |
Gen AI Redefines

Gen AI Redefines the way associations operate—automating tasks, enhancing engagement, and unlocking new efficiencies. By embracing AI, leaders can amplify human strengths like creativity and empathy, ensuring their organizations evolve and thrive in a rapidly changing world.

We’re In the Third Wave of Gen AI Adoption

By Dr. Gleb Tsipursky | March 19, 2025 |
Generative AI Third Wave

We are entering the third wave of generative AI adoption—where AI shifts from novelty to strategic integration, driven not just by technology, but by human behavior, change management, and the evolving role of HR as a steward of both people and intelligence.

Remote Work Is the New Labor Battlefield

By Shyam Soni | March 18, 2025 |
Remote Work

Remote work is transforming labor relations as unions advocate for telework rights, bridging traditional and modern sectors. Landmark agreements like AWU’s and AFGE’s showcase unions’ evolving role in securing flexibility, privacy, and career equity for remote employees.

CEOs Need to Let Their People Experiment With Gen AI

By Dr. Gleb Tsipursky | March 17, 2025 |
Empowering teams with Gen AI

Generative AI marks a historic shift—comparable to the industrial revolution—in automating knowledge work.

How Insurance Companies Create Effective Flexible Work Environments

By Dr. Gleb Tsipursky | March 14, 2025 |
Remote-first strategy in insurance

Penn Mutual proves that a remote-first, people-centered strategy—grounded in culture, leadership, and adaptability—can drive success, retention, and innovation in the traditionally rigid insurance industry.

Gen AI Breaks Barriers, but People Lead the Way in Associations

By Dr. Gleb Tsipursky | March 13, 2025 |
Gen AI Breaks

Gen AI breaks barriers by transforming associations through automation, enhancing efficiency, and boosting member engagement. Success comes from tailored training, collaboration, and showcasing early wins—proving that strategic adoption drives lasting impact.

Talent Will Flock to Remote-Friendly Companies

By Dr. Gleb Tsipursky | March 12, 2025 |
Remote-Friendly Companies

Companies embracing remote and flexible work models are winning top talent in today’s workforce.

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