How to Prioritize Customer Needs in RTO Plans

Prioritize Customer Needs

A successful hybrid work plan hinges on prioritizing customer needs over a one-size-fits-all approach. Business leaders must debunk the three-day work week myth, understand customer expectations, align work arrangements, overcome cognitive biases, and commit to continuous improvement for a customer-centric hybrid work strategy.

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The Fallout of the Forced Return to Office

Forced Return to Office

Embrace flexible work or risk talent loss. Reports highlight attrition, recruitment struggles, and the pivotal role of flexible policies. Cognitive biases underscore employee resistance to returning to the office. Successful companies adapt, recognizing flexibility as a necessity for attracting and retaining talent in the evolving landscape of work.

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