Posts Tagged ‘Leadership Development’
Surprising New Survey Shows Most Customers “Trust Their Gut” When Making Purchasing Decisions
Consumers mostly make their shopping choices with their gut. As a result, they make many poor decisions. One of these decisions is to rely increasingly on online user reviews compared to recommendations from friends, even though user reviews are often misleading.
Read More10 Steps for Strategic Planning to Defend Your Future
Effective strategic planning involves: 1) Identifying potential threats and opportunities; 2) Planning how to deal with them; 3) Reserving sufficient resources to address threats and opportunities; 4) Making your plans resilient and flexible.
Read MoreWise Decision Maker Movement Manifesto
The choice that feels most comfortable to your gut is often the worst decision for your bottom line. To be a truly wise decision maker, you have to adopt counterintuitive, uncomfortable, but highly profitable techniques to avoid business disasters by making the best decisions.
Read MoreHow to Make Decisions Quickly
How to make decisions quickly? Answer 5 key questions: 1) What key info do I need? 2) What cognitive biases might harm me? 3) What would a trusted adviser say? 4) How might this fail? 5) Why might I revise this decision?
Read More8-Step Leadership Decision-Making Process for Making the Best Decisions
8-step decision-making process: 1) Identify need for decision; 2) Get relevant info; 3) Decide goals; 4) Develop criteria; 5) Generate a few viable options; 6) Weigh options; 7) Implement decision; 8) Revise implementation and decision as needed.
Read MoreHow to Evaluate Unconscious Bias Caused by Cognitive Biases at Work
To address unconscious cognitive biases in your workplace, you need to evaluate thoroughly their impact on your own professional activities, as well as more broadly in your team and organization, and make and implement a plan to address the problem.
Read MoreDoes the Starbucks Anti-Bias Training Go Against Human Nature?
On May 29, over 8,000 Starbucks stores across the US closed their doors for a racial bias training. Starbucks intended this training to serve both as a PR effort to address the outrage over a store manager whose racial bias led to two black customers arrested in a Philadelphia Starbucks, and to prevent such…
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