Consulting Case Studies
Transforming a Midsize Law Firm
Overview:
A 65-employee law firm was trapped paying premium fees for inflexible vendor AI tools they couldn't modify or expand.
Challenge:
Vendors quoted $325K to build 5 custom AI tools, plus $110K in annual maintenance
The Empowerment Solution:
We initiated our empowerment program with a $38K investment. We trained a core group of paralegals and attorneys to identify and build their own solutions.
Results in Year One:
- 13 custom AI tools built internally by staff
- 51% improvement in new client intake efficiency
- 55% reduction in contract review time
- 26% increase in productivity across the company
- 3,200 billable hours recovered through automation
- Eliminated the need for a $110K annual maintenance contract
- Staff transformed from AI-anxious to AI-empowered
Ready to stop renting AI and start building? Get in touch today!
Revolutionizing a Manufacturing Company
Overview:
A 210-employee manufacturing company sought to improve efficiency through AI without creating long-term vendor dependency.
Challenge:
Vendors quoted $350K to build 5 custom AI tools, plus $125K annually to maintain them.
The Empowerment Solution:
We launched our empowerment program for $48K. Production managers and quality-control staff learned to build AI tools for scheduling, defect tracking, and documentation.
Results in Year One:
- 37 custom AI tools built internally by staff
- $1.2M in annual savings from productivity gains and defect reduction
- The team now deploys new AI solutions in days, adapting to production needs in real-time
Ready to stop renting AI and start building? Get in touch today!
A Financial Advisory Firm Breaks Vendor Lock-In
Overview:
A 75-employee financial advisory firm was spending a fortune paying vendors for minor AI tool updates.
Challenge:
The firm was paying $200K per year in vendor dependency costs.
The Empowerment Solution:
We implemented our empowerment program for $34K. Financial advisors and support staff learned to build and modify their own client reporting and market analysis tools.
Results in Year One:
- 11 custom AI tools built internally by staff
- $200K in annual consultant fees eliminated
- Time to deploy new AI solutions reduced from 3 months to 4 days
- 34% increase in client satisfaction scores
Ready to stop renting AI and start building? Get in touch today!
A Healthcare Services Firm Drives New Revenue
Overview:
A 170-employee healthcare services firm wanted to leverage AI to create new, client-facing services.
Challenge:
The firm was spending $180K per year on vendor AI tools that couldn't be customized for new service offerings.
The Empowerment Solution:
We launched our empowerment program for $40K. Clinical and administrative staff became AI builders, creating tools for patient intake, data analysis, and service delivery.
Results in Year One:
- 29 custom AI tools built internally by staff
- 4 new client-facing, AI-enhanced services launched
- $1.3M in new revenue generated from these AI services
Ready to stop renting AI and start building? Get in touch today!
Modernizing a Regional Banking Company
Overview:
A 1,400-employee regional bank operating across five states aimed to slash vendor dependency and accelerate innovation in retail banking, risk, HR, and compliance functions.
Challenge:
External vendors charged more than $800K annually for siloed AI point solutions that delivered slow updates and no internal capability transfer.
The Empowerment Solution:
We launched a simultaneous multi-department empowerment program for $130K. Staff from branch operations, credit risk, HR, and compliance became AI Champions.
Results in Year One:
- 27 custom AI tools built internally by staff across multiple departments
- 48% reduction in retail loan-approval time
- 63% faster fraud-alert investigation cycle
- 31% boost in cross-sell success during branch visits
- 2,400 staff hours freed monthly—equivalent to 14 FTEs
- Eliminated $800K in annual vendor spend
- Bank now deploys new AI solutions in under 7 days instead of vendor lead-times of 8-12 weeks
Ready to replace overpriced vendors with staff-built AI solutions? Get in touch today!
A Professional Association Boosts Member Value
Overview:
A 45-employee professional association needed to modernize its member services without a massive budget.
Challenge:
Vendors quoted $175K to build 4 AI tools, plus $95K in annual maintenance.
The Empowerment Solution:
We implemented our empowerment program for $28K. Staff learned to build AI tools for member support, certification tracking, and event management, then used that capability to create new member-facing services.
Results in Year One:
- 8 custom AI tools built internally by staff
- 5 new AI-powered member services launched
- 27% increase in member retention rate
- 140 staff hours saved weekly (equivalent to 3.5 FTEs)
Ready to replace overpriced vendors with staff-built AI solutions? Get in touch today!
Modernizing a Regional Insurance Company
Overview:
A 125-employee insurance company sought to improve core operations like claims and underwriting while launching innovative, AI-enhanced products.
Challenge:
Vendors quoted $250K to build 6 custom AI tools, locking the firm into a $135K annual maintenance contract.
The Empowerment Solution:
We implemented our empowerment program for $43K. Claims adjusters, underwriters, and service agents became AI builders, automating data analysis and streamlining workflows—then leveraging that capability to create new insurance products.
Results in Year One:
- 21 custom AI tools built internally by staff
- 3 new AI-enhanced insurance products launched
- $980K in annual operational savings realized
- 38% reduction in claims processing time
- 56% improvement in customer service response time
- 19% increase in policy renewal rates, driven by faster service and better products
Ready to stop renting AI and start building? Get in touch today!